CUSTOM ITEMS ARE NOT ELIGIBLE FOR REFUNDS
Exchange/ Store Credit
You will still have the option to return items for store credit. This credit will be issued as soon as your order is received and processed. Store credits are sent in the form of a gift certificate code via email to the address on file. If you would like your gift certificate code sent to a different email address you may change your information online, or note the preferred email address on your return form.
- Returned item must be mailed and postmarked no later than 30 days from original shipment.
- Item must be received by us in same condition as it was originally shipped. If item is broken, damaged, or appears to have been worn, no credit will be issued.
- Customer must pay shipping to return item to store.
- After initial shipment to customer is verified as delivered by shipping agency, the customer is responsible for lost or damaged items. Customer must track returned items and purchase shipping insurance if they chose to do so.
- Store credits issued for returns may only be used to purchase merchandise. Customer will be responsible for shipping costs to send new item
- Please allow 3-4 weeks on personalized items